BISP 8171
The Benazir Income Support Program, which is a lifeline for the people, is playing an important role in providing financial assistance to the people and along with this, it also provides instructions to the people through which people can get rid of difficulties and easily get their payments because sometimes it happens that the payment is not received on time for some reason or the payment is delayed because you have not resolved the problems, one of which is biometric verification, due to which many people face problems and sometimes even face disappointment.
Biometric authentication through NADRA is a cornerstone of the Benazir Income Support Program (BISP) under the 8171 portal; however, it becomes a hindrance rather than a lifeline for many beneficiaries, especially elderly women workers or those with damaged fingerprints. This article tells you about a formal, secure, and effective solution to deal with biometric payment failure.
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Benazir Income Support Program
The Benazir Income Support Program, a welfare program launched in 2008 under the leadership of Shaheed Mohtarma Benazir Bhutto, emerged on new paths by bringing hope to the people. This program not only became a means of providing financial assistance to the people, but it also led to their emergence in life and prosperity.
Then more branches emerged in this program. Now, many other programs such as:
- The Benazir Educational Scholarship Program,
- Benazir Ehsaas Kafalat Program,
- The Nishonma Program, etc., are also run through this program.
BISP 8171 Eligibility
To qualify for the BISP 8171:
- PMT Score must be 32 or below.
- Must be registered in NSER with a valid survey slip.
- Not employed in any government job.
- No ownership of large property or business.
- Disabled individuals are given priority.
- Widows, divorced women, and female heads of households are eligible.
Only low-income and deserving families meeting these conditions can receive BISP payments.
Why Biometric Authentication Fails.
Common reasons include:
- Cracked fingerprints due to age or manual labor.
- Dry or dirty fingers or a faulty scanner.
- Hygiene or data connectivity issues.
- Expired or mismatched CNIC
- Unregistered data or system failure.
- Old or faulty biometric scanners at payment centers.
Malicious agents exploit vulnerable beneficiaries by claiming errors and demanding bribes.
Quick and Easy Fixes
If you are from a remote area, or you are tired of traveling and you are facing biometric verification issues, then you should try these fixes immediately to solve your problems.
Hand washing:
- If your biometric verification does not match, wash, moisturize, and clean your hands and prepare them for scanning.
Alternate fingers.
- If your finger is still not working, try another alternate finger in its place and try about eight times.
Clean the scanner.
- Make sure that the scanner is completely clean. Ask the agent to clean the scanner to prevent any dust from entering.
Another Center
- If your verification is still not happening, for better results, go to another machine or another center and get biometric verification done.
And do not feel any kind of hesitation in this matter because the relief money is your right.
Alternative Government Methods
If you are unable to get biometric verification done in any way and you are at risk of your payment being stopped or not being received, then take the approved government steps to resolve the issues.
BISP Tehsil Offices:
- File a complaint of biometric verification failure using the BISP form.
- This will ensure that you get manual verification, and you will be able to get a temporary token and slip to deposit your payment.
NADRA Mega Center and Executive
- If you are unable to visit the BISP Tehsil Office, then renew your CNIC.
- Along with this, update your biometric data here and re-obtain biometric data.
- Through this record, your fingerprint record will also be updated in NADRA, which may enable your future verification.
This procedure may take three days to a week to process.
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Biometric Exemption
- According to BISP, if you are exempt from fingerprinting, then you can get your verification done through facial recognition.
- This is especially available for senior citizens, people with disabilities, or people with real biometric issues.
NSER Update.
- If you feel that your PMT score is outdated, then get your information updated again, that too from the National Socio-Economic Registry.
Filing an Appeal.
If you feel that mistakes have been made in your PMT score during the survey or you have been disqualified due to some other issues, then do not delay and file your complaint at the BISP Tehsil Office or Helpline No. 080026477, as well as on the web portal.
Collecting Payment After Resolution
Once your issue is resolved, you can collect payment through:
- BISP Campsites or Tehsil Collection Points.
- Connected Shops or ATMs with HBL Biometric or Token.
- JazzCash or EasyPaisa Agents.
- Bank Alfalah Counters in some areas.
You will receive an SMS from BISP 8171 confirming your eligibility, after which collection is possible. Processing times are usually 3 to 10 working days, depending on the procedure.
Additional Tips and Precautions.
Never pay any unofficial fees or bribes. All government services are free.
- Using official channels,
- Send your 13-digit CNIC to 8171.
- Visit the Tehsil Markaz and send an SMS to the 8171 web portal.
Prepare documents.
- Original CNIC.
- Expired CNIC if applicable.
- SMS to 8171.
- Utility bill B form and any proof of income.
Patience is the key. Delays are normal when things are getting smooth after verification.
Step by Step Summary
Step by Step Action Expected Result
- Try multiple digits with a clean or moist finger.
- Switch Center sometimes resolves instantly.
- Go to the Tehsil Office for a complaint or a manual token.
- Get temporary approval or a slip.
- Go to NADRA for ID card renewal or biometric update.
- Record update within 3 to 7 days.
- Use face verification or biometric exemption if eligible Alternative route becomes active in 2025.
- Update data or file an appeal if required. Eligibility or disqualification will be re-evaluated.
Wait for SMS from 8171 and collect the payment for the issued payment through any approved channel.
Final Thoughts
Every effort is being made in the Benazir Income Support Program to ensure that people receive their financial assistance without any hassle and that no one faces any kind of difficulty, but sometimes it happens that biometrics fail, and these things are frustrating. Follow all the instructions to resolve them. Keep getting updates from the government side and keep others informed about it so that your colleagues also do not face difficulties. Use official channels to file a complaint and get your payment in full.
FAQS
Why does biometric verification fail?
Common reasons include worn fingerprints, dirty or dry fingers, faulty scanners, expired CNIC, or system errors.
How can I fix biometric issues without going to a center?
- Wash and moisturize your hands.
- Try different fingers.
- Ensure the scanner is clean.
- Visit a different center if needed.
What are the official steps to fix biometric issues?
- File a complaint at a BISP Tehsil Office for manual verification.
- Visit a NADRA center to update your CNIC and biometric data.
- Apply for facial recognition if eligible.
How can I collect my payment after resolving the issue?
You can collect payments from:
- BISP campsites, Tehsil points, or HBL ATMs.
- JazzCash, EasyPaisa agents, or Bank Alfalah counters.
What precautions should I take?
- Avoid paying unofficial fees.
- Use official channels like SMS to 8171.
- Ensure your documents are up-to-date.
- Be patient during delays.
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