NADRA Biometric BISP Payments
The Benazir Income Support Programme 2025 now requires biometric verification through NADRA for all cash payments. This is to ensure that cash is paid to the intended beneficiary and reduces fraudulent claims against the program, and enhances transparency. Cash can be withdrawn as soon as eligible families digitally verify their identity via fingerprint through Bank branches or ATMs after receiving their one-time verification endorsement to arrange the collection of the cash payment, notifying them via SMS. Cash payment of Rs. 13,500 can then be withdrawn. The cash delivery directly to low-income families gives the program a clearer picture of the status of cash payments to beneficiaries, and it is a faster cash delivery.
This guide provides information on how BISP beneficiaries can withdraw their September payment in 2025 using NADRA biometric verification to collect cash from bank branches and ATMs. The guide will provide the step-by-step instructions on the biometric verification process, biometric-related issues that beneficiaries may experience, how to clear the issue, what to expect during the withdrawal process, and various tips specifically aimed at ensuring the biometric verification process goes as smoothly as possible.
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The information in this article is for new beneficiaries related to the program. If you are experiencing verification issues with the process, the article provides the information you require to collect your BISP cash payment correctly, within the anticipated time.
Why NADRA Biometric Check Matters in BISP
The Benazir Income Support Programme 2025 offers Rs. 13,500 to help low-income families manage basic needs like food, health, and education. Payments are released in phases through partner banks such as HBL, UBL, and Bank Alfalah. Beneficiaries get SMS alerts and can check their status via the 8171 portal or ATMs for quick updates.
In order to obtain the payment, all BISP beneficiaries must satisfy NADRA biometric verification. This process is based on fingerprint matching for personal identification and fraud prevention. To undergo NADRA biometric verification, take your valid CNIC and go to an affiliated partner bank. Use the most updated biometric record for NADRA, as it can delay or reject you from withdrawing your money without these requirements.
How to Withdraw BISP Cash via Biometric
Verify Your Payment Status
- Before you go to the bank, make sure that your BISP payment is approved.
- You can either check this online through the BISP portal or by SMS to 8171 using your CNIC number.
Go to the Bank or ATM
- Find a partner bank, HBL, Bank Alfalah, UBL, for instance.
- If you go to an ATM, go to a biometric-enabled ATM that accepts BISP payments.
Bring Your Original CNIC
- You will need your original and valid CNIC so they can verify your identity with it.

Complete the Biometric Verification
- You will have to put your thumb or finger on the biometric scanner for NADRA’s system to verify your identity.
Receive Your Cash
- After being verified, you will receive your Rs 13,500 BISP payment right there and then from the bank or ATM.
Seek Further Help If You Are Unable to Complete Verification
- If you are unable to complete the biometric verification, visit the nearest NADRA and update your fingerprints or change your identity verification enrolment.
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Biometric Verification Challenges for BISP Payments
Fingerprint Differences
Fingerprints will not match NADRA’s records if the fingerprint is too faded, damaged, or indistinct.
Unregistered or Old Biometric Data
Your fingerprints will not match NADRA’s records if NADRA does not have your fingerprints registered or has not updated them.
Poor Fingerprint Quality
Dry, wet, or scarred fingers will cause the biometric device to reject your biometric data.
Expired or Incorrect CNIC Number
If you utilized an expired or incorrect CNIC number, the biometric verification will not successfully verify your identity, and your payment will be denied.
Bank or ATM Technical Issues
If the biometric verification experience technical issues or any hardware issues on either biometric device, it will impact your verification online and can lead to you being unable to receive your pending payments.
Easy Fixes for Biometric Issues
Update Your Fingerprints at NADRA
- If your fingerprints are worn or not registered, please go to your nearest NADRA centre to re-register/update your biometric information.
Have a Valid, Updated and Change CNIC
- Make sure your CNIC is valid, updated, and linked to your BISP profile before checking, so that it does not fail.
Have Clean and Dry Fingers
- Wipe and dry your fingers before scanning to assist your fingerprint more easily found.
Try Another Finger
- If one finger does not work, try another registered finger.
Go to Another Branch or ATM
- Sometimes a piece of hardware is faulty, go to another partner bank or biometric ATM for verification.
Check Payment Status Regularly
Use SMS payment status 8171 or the BISP Portal to keep up with your payment status in order to catch problems as soon as possible and to take action early.
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NADRA’s role in the BISP payment process
NADRA is instrumental to the secure and efficient payment of BISP payments. NADRA operates the biometric verification, which determines if the beneficiary’s identity is confirmed by performing a fingerprint scan. This verification process is crucial to ensuring that cash transfers are going to the correct individuals and to verifying there is no duplication in payments, i.e., fraud. Since NADRA is responsible for the records of biometric data and current CNIC data, it allows for easy linkages with the payment arrangements and flows.
Beneficiaries must complete NADRA’s biometric verification at partner banks or ATMs before they will be able to receive payments. NADRA’s technology verifies fingerprints in its database and only allows verified and eligible individuals to collect BISP funds. This allows NADRA to keep the payment system as transparent, safe, and reliable as possible for millions of poor families across Pakistan.
How to Check BISP Payments
It is very simple and easy to check your BISP payment status using the following methods:
SMS method.
- Send your 13-digit CNIC number to 8171.
- You will instantly receive a reply with your payment status.
BISP official website.
- Go to the BISP official website 8171.bisp.gov.pk, then enter your CNIC number
- And enter the CAPTCHA code to check your payment status online.
Bank ATM.
- Visit any biometric-enabled ATM of any of the partner banks like HBL, UBL, and Bank Alfalah.
- Enter your CNIC card, and follow the instructions displayed on the screen to check your eligibility and BISP payment status.
Remember to always check your payment status using an official channel. That way, you avoid being scammed, and it guarantees you the accuracy of the information about your payment status.
Simple Tips for Easy Cash Collection
Keep your CNIC Harmonized
Update your Computerized National Identity Card to make sure it is protected and that details are accurate.
Find NADRA Biometric Verification Center
If Biometric verification is needed, visit a NADRA Center to update your fingerprints before collecting your payment.
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Check Payment and Collection in Advance
You can verify your payment firstly through the use of SMS (send CNIC to 8171) or the website BISP to check payment details.
Collection through Partner Banks or ATMs
Withdraw your cash from the designated banks, HBL, UBL,and Bank Alfalah. These banks will not check your previous collection history.
Bring Your Original CNIC
When visiting the bank or ATM, always bring your original CNIC to help authenticate your identity before accessing funds.
Be Early
It is also best to go to the bank or ATM when it opens, to avoid long queues and delays for anyone else at the same bank, and to ensure that others do not slow this process for you.
Check All Individual SMS
Make sure to look at your SMS for any updates i.e., date or location to prevent missing your payment.
Use Other Fingers when Necessary
If the biometric verification fails, attempt to use another finger registered on the CNIC.
BISP Helplines for Support
If you are seeking assistance regarding your BISP payments, biometric verification, or eligibility, you can reach the Benazir Income Support Programme through the following official helplines:
- BISP Number 0800 26477
- It is free to call from any mobile or landline in Pakistan.
- SMS Service for Payment Verification
- Text your 13-digit CNIC number to 8171
- You will receive an instant SMS with your eligibility/payment status.
- BISP Head Office Number, Islamabad 051 9246326.
This is the helpline to the BISP head office for general inquiries or support.
Hours of Operation: Monday to Friday, 9 AM to 5 PM.
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NADRA Helpline for Biometric or CNIC Issues
For problems related to fingerprint mismatches or CNIC updates, contact NADRA directly:
- NADRA Helpline Number 1777 from mobile.
- 051 111 786 100 from landline or other networks.
- The NADRA Website for help is www.nadra.gov.pk.
You can also visit the nearest NADRA Registration Center to update your biometric record or correct your CNIC information.
Conclusion
The BISP 2025 biometric payment system is a mechanism for cash transfers to deserving families in Pakistan that involves minimal risk and is intended to provide cash transfers that are safer, more transparent and more efficient. The biometric verification, performed by NADRA, helps assure that payments can now be made directly to verified beneficiaries via partner banks through the identified payment method.
Beneficiaries should ensure they keep their CNIC up-to-date, their biometric data should be registered, and consistently check for their payment via the official methods to avoid withdrawal and payment delays. If beneficiaries follow the correct processes, it is likely that they will have easy access to their payments within days of being paid Rs. 13,500.
Common Questions
How do I verify my BISP payment is ready?
You can either send your CNIC to 8171 through SMS or check the BISP portal online.
What do I need to bring to collect my BISP payment?
You’ll need to bring your original CNIC and ensure your fingerprints are registered with NADRA.
What should I do if I fail biometric verification?
Go to the nearest NADRA Center and update your fingerprints or get them registered if you haven’t registered them before. You can then come back to a partner bank or ATM to try again.
Can I take out my payment from any bank?
No. You have to go to one of BISP’s partner banks, like HBL, UBL, or Bank Alfalah.
Is biometric verification required each time I collect my cash?
Yes. Biometric verification is required every time you collect your BISP cash payment.
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